Question 1

What is the vehicle ordering process?

Accepted Answer

First select your desired vehicle, then submit your phone number and our experts will call you to explain the ordering process.

Question 2

Can I order a specific color and options?

Accepted Answer

Yes, for order-to-import vehicles, you can choose your preferred color, trim, and options.

Question 3

What is the delivery time?

Accepted Answer

Available vehicles are delivered immediately. For order-to-import vehicles, delivery takes 45 to 60 business days.

Question 4

What is the difference between national, temporary, and free zone plates?

Accepted Answer

National plates are for use throughout the country, temporary plates for limited periods, and free zone plates for use in free trade zones.

Question 5

Do vehicles come with warranty?

Accepted Answer

Yes, all vehicles come with manufacturer warranty and after-sales service is available.

Question 6

What does the vehicle authenticity guarantee cover?

Accepted Answer

All vehicles come with authenticity documents, service records, and complete vehicle history. A technical inspection is also performed before delivery.

Question 7

What are the payment methods?

Accepted Answer

Payment can be made in cash, installments, or bank transfer. Details are provided during phone consultation.

Question 8

Is installment purchase available?

Accepted Answer

Yes, installment purchase is available with special terms. Contact our experts for details.

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